- Seasonal Memberships. A “Seasonal” Membership consists of an initial product box (each, a “Box”) and an additional Box sent out each season thereafter.
If you sign up for a Seasonal Membership, you will be immediately billed $75.99 USD (plus shipping and taxes if applicable) as a non-refundable minimum purchase and that season’s Box will be the first Box you receive. The specific Box you receive as a first-time subscriber is subject to availability or may be based on the specific promotional code that you choose to use. Your Membership will then continue according to our seasonal schedule and your credit or debit card will be charged $75.99 USD (plus shipping and taxes, if applicable) up to a month in advance of the subsequent seasonal Box shipment date, and every season thereafter. Click here to see our current seasonal billing and shipping schedule.
The FamilyFunBox Seasonal Membership is for an ongoing service that is billed each season ($75.99 USD, plus shipping and taxes if applicable) and will be automatically charged to your payment method on file. Unless you cancel in accordance with these Membership Terms (in particular, see section 3 “Cancellation” below), you will continue to be charged as described above.
- Annual Memberships. If you choose an Annual Membership, your Membership will include the same Boxes as you would receive under a Seasonal Membership, as outlined above.. If you sign up for an Annual Membership, you will be immediately billed $269.99 USD (plus shipping and taxes if applicable), as a non-refundable minimum purchase.
Annual Memberships automatically renew on the next billing date after receipt of your first four boxes and, unless you cancel your Membership in accordance with these Membership Terms (in particular, see section 3 “Cancellation” below), your payment method on file will be automatically charged for the next Annual Membership term (i.e., $269.99 USD (plus shipping and taxes if applicable) for four seasonal Boxes) up to a month before the then-current Box is shipped.
- Cancellation Policy. You may cancel your Membership with us at any time after you receive 2 seasonal boxes, subject to the time frames below. We do not place “holds” on Memberships.
In order to cancel your Membership, you must do one of the following: (a) email us at marketing@FamilyFunBox.co, indicate that you wish to cancel your Membership, and follow the instructions that we send you in response; OR (b) log into your Member Account, navigate to the Edit Account tab, choose Cancel, and follow the instructions; OR (c) log into your Member Account, navigate to the Customer Service tab, and follow the instructions to cancel; OR (d) call us at 925-384-1600, indicate that you wish to cancel your Membership, and follow the instructions given.
There are no cancellation fees.
Cancellations must be effected prior to the billing date of the Membership renewal. For Seasonal Memberships, this means that you must cancel before the billing date for the next Season. For Annual Memberships, this means that you must cancel prior to the billing date for the next annual period (in other words, prior to the next billing date after receipt of your first four Boxes). Canceling your account does not provide you a refund for any paid boxes, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle.
- Additional Boxes. Members may choose to send their orders to a different address than their own (within the United States,). Additional Boxes may be purchased, subject to quantity limits at the discretion of the Company. Additional Boxes are not subject to renewal, but you must have an active Membership to purchase them.
- Add-Ons and Members-Only Sales.Every season we may offer additional, discounted products that Members may add to that season’s Box (“Add-Ons”) or may purchase in between seasons in our Members-only sales events (“Sales”). Add-Ons and Sales are limited time, Members-only sales events, during which Members may add or remove products from their order. All items included in the Member’s order at the conclusion of the sale are automatically charged to the payment method on file. Add-Ons are generally billed in conjunction with the billing dates for that season’s Box, and are shipped along with your Box. Member-Only Sale orders are generally billed approximately 48 hours after the close of the sale, and shipped within two weeks of successful billing.
- Taxes and Shipping and Handling. Stated prices for Membership and other products (including Edit Sale products and Add-Ons) do not include any customs, duties, sales, use, value-added, excise, federal, state, local or other taxes. You are solely responsible for the payment of such taxes related to your purchase. We have the right to charge you for any taxes that we believe we are required to pay or collect related to your purchase.
- Questions? If you have any questions, please contact us at:
FamilyFunBox, LLC, 1191 Morrell Court
Concord, CA 94521 USA